ESCAPE Standard vs. Custom Designs
All ESCAPE models are highly engineered and architecturally planned by a team of professionals. Each plan has gone through months and sometimes years of reviews and revisions. There are very specific items used in each model and a large logistical supply chain exists to provide all of the proper parts for each model. In addition, our plant is RVIA certified and inspected and we have a procedure in place that is strictly followed when new models are proposed. We have done our best to provide as many options as we reasonably can for each model so that each unit can be customized for each customers needs.
If a customer wishes to make changes to any ESCAPE unit beyond the options listed, the unit is no longer a production unit but becomes a custom design and must follow our design and engineering protocol. The steps are as follows:
1. Design phase:
We look at the customer’s wish list for the unit and make a preliminary written response. If the customer wants to proceed, we start with general plans and elevations of the unit. To start this Design phase process we require a $10,000 design fee that is non-refundable and includes two revisions to the initial plan. If there are more than 2 revisions, each additional revision is $1,000. We do not do plans on spec.
2. Estimate phase:
Once the plan is agreed upon, we produce an estimate as to the total cost of the unit. This normally takes 10-14 days. If acceptable, a contract is produced for the plan including its specifics in accordance with our normal spreadsheet procedures. If additional changes are made to the plan, the additional revisions fees noted in #1 above will apply.
3. Building phase:
Along with the signed contract, we require the entire amount owed for the building of the unit be paid in advance. There are no discounts for custom units. Construction time varies widely depending on the unit ordered.
Under certain circumstances, if there are items that a customer simply wants omitted such as a light or door, this can be done without going custom.
Any questions regarding these steps should be directed to firstname.lastname@example.org.